Member Support Specialist 60-80% (Basel)

The Member Support Specialist role at Unia involves providing individual support to members within the Service Level 1 / Competence Center for Occupational Contributions team in the Aargau-Northwest Switzerland region, based in Basel. The position focuses on managing member records, calculating and disbursing occupational contributions, and offering basic legal advice on labor, social insurance, and contract law. The role also includes conducting outbound calls for member retention, satisfaction surveys, and new member acquisition, while actively participating in union activities.