msccn.com
The Member Support Technician provides technical support and troubleshooting for patient registration and access to the MyChart patient portal. This full-time remote role involves resolving IT-related issues, managing inbound support requests via ServiceNow, and delivering high-quality customer service to the organization's clients. The position reports to the Manager of User Support and focuses on ensuring seamless patient portal experiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for msccn.com.
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