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Member Svc. Rep. - Bi-lingual preferred! at CareSource - ApplyBlast

Member Svc. Rep. - Bi-lingual preferred!

CareSource

23 hours ago

3.5 on Glassdoor

Bronx, New York, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Member Services Representative handles incoming calls on general 1-800 numbers, providing first call resolution for members and callers. The role involves directing calls, taking detailed messages, and providing excellent customer service and requested information. The representative assists members with finding providers, setting up appointments, and coordinating services with vendors and doctors.

Responsibilities

Handle incoming calls and provide first call resolution for members
Assist members with finding providers and setting up appointments
Document care management notes and complete grievance reports

Skills

About CareSource

caresource.com

Headquarters

Dayton, Ohio, United States

Company Size

1001-5000 employees

Founded

1989

View Profile

CareSource is a nonprofit managed care organization that provides health insurance plans and related healthcare services, primarily through Medicaid, Medicare, and Marketplace offerings. The company works with members, providers, and government partners to deliver access to medical, behavioral health, and care management services in the health insurance industry.