Member Verification Agent
PadSplit(1 month ago)
About this role
The Member Verification teammate at PadSplit supports the membership application process by ensuring income and identity documents are accurately reviewed and validated. The role safeguards the integrity of the platform by assessing applicant eligibility and identifying potential fraud. It also involves frequent communication with applicants about application status and required next steps. The position operates in a fast-paced, high-volume environment within a mission-driven affordable housing startup.
Required Skills
- Document Verification
- Fraud Detection
- Email Management
- Ticket Management
- Customer Communication
- Phone Support
- CRM Tools
- Zendesk
- HubSpot
- Time Management
+10 more
About PadSplit
padsplit.comPadSplit is a managed shared‑housing platform that offers affordable, furnished rooms and weekly rentals in modern, community homes. Listings include utilities, Wi‑Fi, laundry access and value‑added services like 24/7 telemedicine, with rooms starting around $119/week. PadSplit handles property management and streamlined move‑in to make safe, cost‑effective housing accessible. It targets working adults and community members who need flexible, short‑term or transitional housing with predictable weekly payments.
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