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Membership Concierge - Evenings & Weekends at Life Time - ApplyBlast

Membership Concierge - Evenings & Weekends

Life Time

5 months ago

3.6 on Glassdoor

Commerce Township

Onsite

Part Time

Junior

0 applicants

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About this role

As a Membership Concierge II, this professional serves as the first point of contact for members and guests at a resort, handling account maintenance, service delivery, and member engagement. The role involves managing inbound and outbound communications, educating guests on programming and policies, and supporting new membership sales and retention efforts while working in a fast-paced environment.

Responsibilities

Serve as first point of contact for member and guest inquiries
Process account maintenance, payments, and membership changes
Conduct outbound outreach to support engagement and acquisition
Educate guests on club programming, events, pricing, and policies
Manage problem-solving and service recovery for member concerns

Skills

Qualifications

High School DiplomaRetention Specialist CertificationBachelor's Degree in Hospitality

About Life Time

lifetime.life

Headquarters

Chanhassen, Minnesota, United States

Company Size

10001+ employees

Founded

1992

View Profile

Life Time, Inc. operates Life Time Athletic Country Clubs, coworking spaces, and luxury residences, all focused on a healthy lifestyle. The brand offers fitness facilities with personal training, group classes, wellness and recovery amenities, and digital experiences across numerous club locations in the United States.