Membership Concierge II (12pm-8pm)
Life Time(2 months ago)
About this role
The Membership Concierge at Life Time Athletic Resorts is a front-line hospitality professional who welcomes members and guests and manages membership accounts and transactions. The role focuses on service delivery, member engagement, and educating guests about club programming, events, pricing, and policies. It includes opportunities for professional growth through hospitality certification levels and a customized succession plan.
Required Skills
- Customer Service
- Communication
- Account Maintenance
- Member Engagement
- Problem Solving
- Phone Handling
- Member Retention
- Service Recovery
Qualifications
- High School Diploma or Equivalent
- 1 Year Customer Service Experience
- Bachelor's Degree in Hospitality (Preferred)
About Life Time
lifetime.lifeFrom upscale athletic country clubs and well-appointed work spaces to chic living options and 24-hour digital access, live the Life Time way.
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