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Membership Concierge II at Life Time - ApplyBlast

Membership Concierge II

Life Time

4 months ago

3.6 on Glassdoor

Bridgewater, New Jersey

Onsite

Full Time

Junior

0 applicants

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About this role

As a Membership Concierge II, you will serve as the first point of contact for members and guests at the resort, focusing on account maintenance, service delivery, and engagement. You will handle both inbound and outbound communications to support member acquisition and retention while educating guests on club programming and policies. The role requires problem-solving skills to handle service recovery and assist with processing payments and membership changes.

Responsibilities

Serve as primary contact for members and guests
Process membership transactions and account changes
Conduct outbound outreach for engagement and acquisition
Educate guests on club programming and pricing policies
Manage service recovery for member concerns

Skills

Qualifications

High School Diploma

About Life Time

lifetime.life

Headquarters

Chanhassen, Minnesota, United States

Company Size

10001+ employees

Founded

1992

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Life Time, Inc. operates Life Time Athletic Country Clubs, coworking spaces, and luxury residences, all focused on a healthy lifestyle. The brand offers fitness facilities with personal training, group classes, wellness and recovery amenities, and digital experiences across numerous club locations in the United States.