Membership Concierge III
Life Time(2 months ago)
About this role
A Membership Concierge III at Life Time is a frontline member-facing role focused on delivering exceptional service, nurturing member relationships, and supporting club acquisition and retention goals. The position serves as a lead on the Concierge Team, promoting the club’s value and fostering a welcoming, health-focused environment for members and guests.
Required Skills
- Customer Service
- Sales
- Retention
- Communication
- Cash Reconciliation
- Check-In
- Relationship Building
- Service Recovery
- Administrative Tasks
- Phone Support
Qualifications
- High School Diploma or Equivalent
- Membership Sales Certification
- Retention Specialist Certification
- Bachelor's Degree in Hospitality (Preferred)
About Life Time
lifetime.lifeFrom upscale athletic country clubs and well-appointed work spaces to chic living options and 24-hour digital access, live the Life Time way.
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