Membership Concierge III
Life Time(28 days ago)
About this role
The Membership Concierge III delivers high-quality customer service to members and guests while promoting Life Time to prospective members and assisting with the buying experience. The role supports club acquisition and retention goals and serves as a leader on the Concierge Team by modeling service behaviors. It contributes to member satisfaction and brand loyalty by building relationships and supporting members in their healthy way of life.
Required Skills
- Check-In
- Phone Support
- Member Education
- Relationship Building
- Account Maintenance
- Retention
- Service Recovery
- Sales
- Email Communication
- Cash Handling
+1 more
Qualifications
- High School Diploma or Equivalent
- Membership Sales Certification
- Retention Specialist Certification
- Bachelors Degree in Hospitality (Preferred)
About Life Time
lifetime.lifeFrom upscale athletic country clubs and well-appointed work spaces to chic living options and 24-hour digital access, live the Life Time way.
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