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Membership Concierge Level 2 at Life Time - ApplyBlast

Membership Concierge Level 2

Life Time

4 months ago

3.6 on Glassdoor

Onsite

Full Time

Junior

0 applicants

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About this role

As a Membership Concierge II, you will serve as the first point of contact for resort members and guests, focusing on account maintenance, service delivery, and engagement programming. The role involves receiving inbound calls, conducting outbound outreach, and assisting with various member transactions while educating guests on club policies and event details. You will also act as a key resource for new membership sales and handle service recovery for member concerns.

Responsibilities

Operate as the first point of contact for resort members and guests
Conduct outbound outreach to support engagement and membership acquisition
Assist members with account maintenance and processing transactions
Educate guests on club programming, events, and pricing policies
Engage in problem solving and service recovery for member concerns

Skills

Qualifications

High School Diploma

About Life Time

lifetime.life

Headquarters

Chanhassen, Minnesota, United States

Company Size

10001+ employees

Founded

1992

View Profile

Life Time, Inc. operates Life Time Athletic Country Clubs, coworking spaces, and luxury residences, all focused on a healthy lifestyle. The brand offers fitness facilities with personal training, group classes, wellness and recovery amenities, and digital experiences across numerous club locations in the United States.