Membership Concierge (Weekends Required)
Life Time(1 month ago)
About this role
A Membership Concierge III at Life Time is a customer-facing role focused on providing high-quality service and representing the club brand to members and prospective members. The position supports member engagement and retention efforts, serves as a leader on the Concierge Team, and helps drive overall club acquisition and loyalty objectives.
Required Skills
- Check-In
- Phone Handling
- Product Knowledge
- Relationship Building
- Account Maintenance
- Retention
- Service Recovery
- Sales
- Communication
- Cash Handling
+1 more
Qualifications
- High School Diploma or Equivalent
- Membership Sales Certification
- Retention Specialist Certification
- Bachelors Degree in Hospitality
About Life Time
lifetime.lifeFrom upscale athletic country clubs and well-appointed work spaces to chic living options and 24-hour digital access, live the Life Time way.
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