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Membership Concierge at Life Time - ApplyBlast

Membership Concierge

Life Time

4 months ago

3.6 on Glassdoor

Troy

Onsite

Full Time

Junior

0 applicants

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About this role

A Membership Concierge II serves as the primary point of contact for resort members and guests, managing account maintenance, member acquisition, and service delivery. The role requires delivering exceptional hospitality experiences, processing transactions, and resolving guest concerns while maintaining deep knowledge of club programming and policies.

Responsibilities

Serve as first point of contact for members and guests
Process member payments and manage account changes
Engage in new membership sales and retention interactions
Provide service recovery for member questions and concerns
Educate guests on club programming, events, and policies

Skills

Qualifications

High School DiplomaRetention Specialist CertificationBachelor Degree in Hospitality

About Life Time

lifetime.life

Headquarters

Chanhassen, Minnesota, United States

Company Size

10001+ employees

Founded

1992

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Life Time, Inc. operates Life Time Athletic Country Clubs, coworking spaces, and luxury residences, all focused on a healthy lifestyle. The brand offers fitness facilities with personal training, group classes, wellness and recovery amenities, and digital experiences across numerous club locations in the United States.