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Membership & Guest Services Manager (9376) at The Salvation Army USA - ApplyBlast

Membership & Guest Services Manager (9376)

The Salvation Army USA

3 days ago

3.3 on Glassdoor

Augusta, Georgia, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Membership & Guest Services Manager is responsible for creating exceptional customer service experiences and promoting Kroc Center memberships and programs to members and non-members. This role involves overseeing membership sales, facility tours, and the welcome desk team while serving as the main contact for all guests. The position requires managing membership records, processing payments, and providing statistical reports on member recruitment and retention.

Responsibilities

Oversee membership sales, POS system, and welcome desk operations
Manage welcome desk team through coaching, training, and performance reviews
Serve as main contact for guests and prepare deposits and database records

Skills

Qualifications

Bachelor's degree from an accredited college or university in Public Relations, Business, Communications, Marketing or related fieldValid Driver's License

About The Salvation Army USA

salvationarmyusa.org

Headquarters

Alexandria, Virginia, United States

Company Size

10001+ employees

Founded

1865

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We are dedicated to doing the most good throughout the U.S. Donate online to support The Salvation Army. Your help provides critical services. Donate Today.