RAKBANK
The Merchant Helpdesk Associate provides frontline support to merchants, handling inquiries, service requests, and issue resolution related to POS terminals, payment acceptance, onboarding, settlements, and digital acquiring services. The role focuses on delivering exceptional customer service, maintaining compliance, and collaborating with internal and external partners to ensure efficient service delivery.
Rakbank offers personal, business, wholesale and Islamic banking solutions in the UAE, combining digital convenience with human support to help you achieve your financial goals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RAKBANK.
RAKBANK didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role
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