Merchant Senior Client Service Specialist, Installation & Technical Support
KeyBank(1 month ago)
About this role
The Installation & Technical Support (ITS) Advisor at KeyBank's Commercial Onboarding & Servicing team implements, activates, and services clients using payment gateway and terminal solutions. The role centers on delivering exceptional client onboarding, activation, and ongoing support to ensure secure, scalable payment operations for commercial merchants. It contributes to Key Merchant Services’ goal of improving client experience and retention across a wide range of business customers.
Required Skills
- Merchant Services
- Payment Gateways
- Gateway Training
- Ticketing Systems
- Account Maintenance
- Fraud Prevention
- Client Onboarding
- Troubleshooting
- Reporting
- Project Management
+2 more
About KeyBank
key.comEnjoy the benefits of being a KeyBank client. We offer checking & savings accounts, credit cards, insurance, and loans. Open your KeyBank account today!
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