TowneBank
This role leads Merchant Services operations and oversees the end-to-end merchant experience, from onboarding through ongoing support. The position focuses on delivering exceptional member service, optimizing operational processes, and ensuring a seamless merchant journey. It requires deep knowledge of merchant services, payment processing, and team leadership to manage the support team and act as an escalation point for bank partners and merchant members.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TowneBank.