Merchant Services Team Supervisor

DoorDash Mexico(2 hours ago)

HybridFull TimeManager$109,168 - $143,024 (estimated)Merchant Experience Operations

About this role

A Supervisor, Merchant Sentiment Specialist at DoorDash is a leadership role within Merchant Experience Operations overseeing support for premium, high-sensitivity merchant partners. The position focuses on sustaining merchant trust and long-term partnership health through a proactive, white-glove merchant experience.

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Required Skills

People Leadership
Performance Management
Quality Assurance
Escalation Management
Cross-Functional Collaboration
Change Management
Data Analysis
Coaching
Communication
Empathy

About DoorDash Mexico

careersatdoordash.com

New Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.