Merchant Success Lead
Serve Robotics
About this role
A Merchant Success Lead at Serve Robotics manages the health and growth of the merchant portfolio across delivery platforms, focusing on retention, satisfaction, and revenue growth. The role involves cross-functional collaboration, strategic initiatives, and scaling merchant success programs.
Skills
About Serve Robotics
serverobotics.comServe Robotics designs autonomous, self-driving delivery robots and the software that powers them for urban last-mile delivery. Their messaging centers on replacing large delivery vehicles with small, efficient robots—“Why move a 2-pound burrito in a 2-ton car?”—to enable sustainable, energy-efficient delivery. They position Serve as the future of delivery, enabling eco-friendly, scalable autonomous fulfillment for meals, groceries, and other goods. The company targets reducing urban traffic and energy use while delivering faster, contactless last-mile service.
About Serve Robotics
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Serve Robotics.
Salary
$109k – $130k
per year