Merchant Success Manager
DoorDash Mexico(1 month ago)
About this role
The Merchant Success Manager (MSM) at DoorDash is part of the Inside Account Management team supporting SMB restaurant partners to drive retention, satisfaction, and revenue growth. The role is data-driven and collaborative, operating from Tempe and Chicago hubs and aligned with DoorDash’s mission to empower local businesses. It requires flexibility between remote and in-office work with occasional travel for in-person collaboration.
Required Skills
- Outbound Sales
- Account Management
- Client Communication
- Data Analysis
- Salesforce
- Excel
- Upselling
- Relationship Building
- Quarterly Reviews
- Churn Reduction
+2 more
About DoorDash Mexico
careersatdoordash.comNew Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.