Mercer
The Messaging Specialist will provide global operations support for messaging services, handling both BAU and project work with a focus on service stability, incident resolution, and continuous improvement. The role involves monitoring and maintaining Microsoft Exchange and related messaging technologies, triaging incidents, creating documentation, and contributing to initiatives that enhance reliability and reduce ticket volume.
Mercer is a global consulting and solutions firm that redefines the world of work, reshapes retirement and investment outcomes, and unlocks real health and well-being for employees. As part of Marsh McLennan Companies, Mercer provides advisory services and products across human capital, retirement, investments, health, and benefits to organizations worldwide. The firm helps employers attract and retain talent, design retirement programs and investment strategies, and improve well-being initiatives. Mercer operates under the Mercer brand in the United States and includes affiliated entities such as Mercer PCS.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mercer.
Mercer didn’t post a salary, so this is our estimate from similar listings.
4% above the average for this role
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