Meters Specialist

The Meter Specialist serves as frontline support for the Billing & Account Management teams and client contacts, resolving low-level concerns related to submetering and the Meters department. This role involves addressing invoice, work order, scheduling, and estimate inquiries, as well as performing basic product troubleshooting. The position requires managing ZenDesk tickets, providing self-help documentation, and collaborating with internal teams to ensure timely resolution of client issues.