Santander

MEX Anfitrion Digital

Santander(1 month ago)

Ciudad Juárez, MexicoOnsiteFull TimeJunior$38,524 - $52,673 (estimated)Customer Service
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About this role

El Anfitrión Digital en MEX es el primer punto de contacto de la institución, encargado de ofrecer una imagen profesional y empática a clientes y no clientes, promoviendo la utilización de canales digitales y de autoservicio. Este rol requiere gestionar el flujo de clientes, aplicar un modelo de atención especializado y garantizar que los usuarios estén familiarizados con las operaciones en canales alternos como SuperMóvil y Santander Web.

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Required Skills

  • Customer Service
  • Communication
  • Digital Channels
  • Client Engagement
Santander

About Santander

santander.com

Santander is a global banking group headquartered in Spain that provides retail, corporate and investment banking, payments, asset management and insurance across Europe, Latin America and other markets. Its stated purpose is to help people and businesses prosper, guided by the values Simple, Personal and Fair, and it serves customers through a mix of branch networks and digital channels. Companies and consumers choose Santander for its broad product set, international footprint and focus on digital innovation and sustainable finance.

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