MEX COACH MEJORA CONTINUA

Santander(4 years ago)

Tlalnepantla de Baz, MexicoOnsiteFull TimeMedior$59,068 - $80,427 (estimated)Operations

About this role

A Continuous Improvement Coach (Mejora Continua) based in Tlalnepantla de Baz focused on contact center workforce development and operational performance. The role supports initiatives to strengthen training programs, reduce early turnover, and increase performance visibility to inform operational decisions.

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Required Skills

Training
Onboarding
Coaching
Reporting
Counseling Management
Retention Management
Mobility Planning
Performance Analysis

Qualifications

Other studies

About Santander

santander.com

Santander is a global banking group headquartered in Spain that provides retail, corporate and investment banking, payments, asset management and insurance across Europe, Latin America and other markets. Its stated purpose is to help people and businesses prosper, guided by the values Simple, Personal and Fair, and it serves customers through a mix of branch networks and digital channels. Companies and consumers choose Santander for its broad product set, international footprint and focus on digital innovation and sustainable finance.

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