Mgr Customer Service I
Amgen(12 days ago)
About this role
The Customer Experience Manager at Amgen India is responsible for overseeing daily customer service and order-to-cash operations, ensuring high-quality and compliant customer experiences. They lead teams, manage process improvements, and collaborate across functions to optimize customer satisfaction and operational performance.
Required Skills
- Customer Service
- Order Management
- SAP
- Salesforce
- Data Analytics
- Process Improvement
- Leadership
- CRM
- ERP
- Cross-functional Collaboration
About Amgen
amgen.comAmgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics.
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