C0000208733P
The Manager of End User Support leads the internal team and manages external service providers to deliver high-quality support for laptops, desktops, and mobile devices. This role involves planning and implementing Service Desk support models, aligning recommendations with strategic plans, and ensuring compliance with ITIL methodology. The position also focuses on improving service levels, managing budgets, and fostering relationships with external providers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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