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Michigan Claim Customer Service Representative at aaatheautoclubgroup.com - ApplyBlast

Michigan Claim Customer Service Representative

aaatheautoclubgroup.com

4 months ago

Remote

Full Time

Junior

0 applicants

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About this role

A Michigan Claim Customer Service Representative at AAA The Auto Club Group handles first notice of loss, adjudicates low-complexity claims, and initiates services like car rentals and vehicle repairs. The role involves interpreting insurance policies, determining claim types, and ensuring compliance with state regulations within a call center environment. Candidates must live within 50 miles of Dearborn, Michigan, as this position is currently eligible for remote work.

Responsibilities

Handle first notice of loss and low-complexity claim inquiries
Interpret policy language to authorize or deny claims
Initiate services such as car rentals and vehicle repairs
Identify claims for salvage and subrogation potential
Ensure compliance with state insurance regulations

Skills

Qualifications

State adjuster's license (eligible to acquire)High School Diploma or equivalentInsurance Institute of America coursework (preferred)Associate's degree in Business Administration (preferred)