Michigan Claim Support Assistant II

The Michigan Claim Support Assistant II is a full-time, hourly role within the Claims team, responsible for managing complex payment and reconciliation processes to ensure accurate and timely claim outcomes. This position requires strong analytical skills to resolve challenging issues, process paperwork, and serve as a trusted resource for teammates and customers. The role involves working independently to investigate stop pay requests, allocate funds, and balance claim deposits while adhering to established policies and procedures.