Concept Solutions
Concept Solutions is seeking an experienced Microsoft 365 Tier 3 Support Engineer to provide white-glove support to FAA executives and maintain collaboration platforms for over 60,000 employees. The role involves troubleshooting advanced issues across Exchange Online, Microsoft Teams, and Microsoft 365 applications while coordinating escalations and developing automation scripts. This position requires a blend of technical expertise and exceptional customer service skills to deliver high-quality support in a federal environment.
Headquarters
Reston, Virginia, United States
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Concept Solutions.
9% below the average for this role