Microsoft AX2009 - D365 F&O Functional Support Analyst - Supply Chain and Manufacturing

This IT Support role addresses all company IT issues in compliance with service-level agreements and collaborates with technical teams to ensure customer satisfaction. The incumbent manages Level 1 and 2 user needs, maintains software and hardware assets, and provides server infrastructure support while ensuring security compliance. This position involves escalating complex requests, training end users, and proposing process improvements within an international technology environment.