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Microsoft Dynamics 365 CRM Configuration Specialist at HOOPP - ApplyBlast

Microsoft Dynamics 365 CRM Configuration Specialist

HOOPP

4 months ago

3.8 on Glassdoor

Toronto, Ontario, Canada

Onsite

Full Time

Senior

0 applicants

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About this role

A Microsoft Dynamics 365 CRM Configuration Analyst configures and governs the CRM platform to support HOOPP's pension operations, employer services, and member interactions. The role focuses on implementing configuration-first solutions using Dataverse, workflows, and Power Automate while ensuring security and operational stability within a regulated environment. Collaboration spans product, analytics, security, and release teams to deliver secure, auditable, and maintainable platform changes.

Responsibilities

Configure Dataverse entities, relationships, and model-driven applications
Implement configuration-first solutions using Power Automate and business rules
Manage security roles and field-level access controls for sensitive data
Support enterprise CRM integrations with APIs and reporting tools
Maintain operational documentation and release procedures for platform stability

Skills

Qualifications

Bachelor's Degree in Information Systems or Computer SciencePL-200 Power Platform Functional ConsultantPL-400 Power Platform DeveloperMB-210 Dynamics 365 Sales Functional ConsultantMB-230 Dynamics 365 Customer Service Functional Consultant

About HOOPP

hoopp.com

Headquarters

Toronto, Ontario, Canada

Company Size

1001-5000 employees

Founded

1960

View Profile

The Healthcare of Ontario Pension Plan (HOOPP) provides a lifetime pension plan at retirement. We’re one of the largest defined benefit pension plans in Canada.