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Microsoft Platform Support Engineer at Infosys - ApplyBlast

Microsoft Platform Support Engineer

Infosys

2 months ago

Stevenage, England, United Kingdom

Onsite

Full Time

Senior

0 applicants

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About this role

The role is a L2/L3 Support Engineer providing advanced application and platform support for enterprise IT systems, handling incident resolution, service improvement, and platform administration while ensuring high availability and SLA compliance. The engineer acts as an escalation point, collaborates with stakeholders, vendors, and infrastructure teams, and contributes to operational documentation and reporting.

Responsibilities

Provide L2/L3 application support across multiple enterprise platforms
Coordinate change and release activities including impact assessment and deployment validation
Perform root cause analysis and implement preventive actions

Skills

About Infosys

infosys.com

Headquarters

Electronics City, Karnataka, India

Company Size

10001+ employees

Founded

1981

View Profile

Infosys is a global leader in next-generation digital services and consulting. It helps enterprises navigate digital transformation through IT services, consulting, and digital technologies, delivering solutions across cloud, analytics, automation, AI, and software engineering. With a vast global delivery network and industry-focused capabilities, Infosys partners with clients to drive innovation, efficiency, and resilient operations. The brand mantra Navigate Your Next underscores its mission to guide customers from their current state to their aspirational future.