Microsoft Teams UCC and AudioCodes SBC Engineer

This role serves as the primary technical contact for the deployment, configuration, and operational support of Microsoft Teams Unified Communications and AudioCodes Session Border Controller infrastructure across global sites. The position involves managing incident resolution, conducting technical troubleshooting for voice quality and call routing issues, and acting as the liaison for third-party telecommunication providers. The engineer is responsible for ensuring system uptime, maintaining documentation, and supporting new implementations and migrations.