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Mid-level Desktop Support Technician at Leidos - ApplyBlast

Mid-level Desktop Support Technician

Leidos

2 months ago

3.9 on Glassdoor

San Diego, California, United States

Onsite

Full Time

Medior

0 applicants

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About this role

Leidos is seeking a mid-level Desktop Support Technician to provide desk‑side IT support at a government site in Point Loma, handling hardware, software, networking, and security incidents for Navy‑Marine Corps Intranet operations. The role includes ticket management, escalation handling, and occasional overtime in a 24/7 environment.

Responsibilities

Provide on-site desktop support and troubleshoot hardware/software issues
Manage and audit HPSM ticket queues to ensure SLA compliance
Serve as primary escalation point for security incidents and data recovery

Skills

Qualifications

High School DiplomaDoD 8570 IAT Level II Security+ CertificationDoD Secret Clearance

About Leidos

leidos.com

Headquarters

Reston, Virginia, United States

Company Size

10001+ employees

Founded

1969

View Profile

Leidos is a Fortune 500 science and technology company that delivers solutions at the intersection of national security, health, and critical infrastructure, serving defense, federal government, intelligence, and commercial markets. With a global workforce of approximately 47,000, the company provides capabilities across AI, cybersecurity, digital modernization, mission software, space, maritime, managed health, and energy infrastructure. Leidos partners with government agencies and large enterprises to deliver mission-critical innovations that address complex national and global challenges.