Mid Level Service Desk Technician
ActioNet
About this role
ActioNet is seeking a Junior Service Desk Technician to provide first-line technical support to end-users. The role involves troubleshooting hardware, software, and network issues, assisting with account management, and ensuring customer service excellence. The position offers an entry-level opportunity within a reputable IT solutions provider with a focus on IT support and customer satisfaction.
Skills
About ActioNet
actionet.comActioNet, Inc. is a U.S.-based IT services and professional engineering firm that delivers technology, cybersecurity, cloud, and program-management solutions to federal and commercial clients. The company focuses on digital transformation — including cloud migration, managed services, data analytics, and AI/ML — to modernize enterprise systems and improve mission outcomes. ActioNet provides end-to-end lifecycle support (acquisition, implementation, operations, and training) with an emphasis on security, compliance, and cleared personnel for defense, civil, and intelligence customers. Their tagline, "Turning Vision into Action," reflects a pragmatic, delivery-oriented approach grounded in agile methods and domain expertise.
About ActioNet
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$58k – $65k
per year