Mid-Level Tech Support Specialist - Remote (PH)

Theoria Medical(7 months ago)

RemoteFull TimeMedior$15,000 - $19,300Technology Support

About this role

Theoria Medical is hiring a Technical Support Specialist to join its Technology Support team, providing high-quality technical assistance to staff and clients to ensure smooth operation of internal and client-facing systems. This remote, full-time role supports a nationwide healthcare technology operation and participates in a 24/7 shift structure, including nights and holidays. The position contributes to the company’s growth in post-acute and primary care by enabling effective use of technology across facilities.

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Required Skills

Technical Support
Ticketing Systems
Zendesk
Slack
Salesforce
Monday.com
G Suite
Gmail
VPN
TeamViewer

+6 more

Qualifications

Bachelor's Degree in Computer Science or Information Technology

About Theoria Medical

theoriamedical.com

Theoria Medical is a tech-enabled, value-based primary care company focused on transforming healthcare delivery for senior living communities and post-acute settings nationwide. They combine an integrated care model—blending onsite primary care, remote patient monitoring, and clinical technology—with operational and clinical solutions to improve efficiency and patient outcomes. Theoria partners with providers, care facilities, and health systems to deploy scalable programs that reduce costs, streamline workflows, and deliver more proactive, holistic senior care.