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Mid-Market Customer Success Manager at EverCommerce - ApplyBlast

Mid-Market Customer Success Manager

EverCommerce

24 days ago

Denver, Colorado, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

The Mid-Market Customer Success Manager supports healthcare organizations using the EverHealth EHR platform, focusing on revenue cycle workflows, payments, and escalation leadership. This role involves owning a portfolio of mid-market customers to drive retention, expansion, and customer health through consultative discussions and workflow optimization. The position requires managing complex escalations, leading business reviews, and partnering cross-functionally to ensure measurable business and financial outcomes.

Responsibilities

Own portfolio of mid-market healthcare customers for retention and expansion
Lead consultative discussions to assess needs and recommend best practices
Own customer escalations end-to-end and coordinate with cross-functional teams

Skills

About EverCommerce

evercommerce.com

Headquarters

Denver, Colorado, United States

Company Size

1001-5000 employees

Founded

2016

View Profile

EverCommerce (NASDAQ: EVCM) is the leading service commerce platform providing vertically-tailored, integrated SaaS solutions to more than 745,000 global service-based businesses. Its software brands serve industries including home and field services, health services, and wellness, helping businesses manage operations, streamline customer engagement, and accept payments. EverCommerce's digital and mobile solutions are designed to accelerate growth, improve retention, and create convenient experiences between customers and their service professionals.