Middle Office Agent

The Client Services Specialist at Peerless Pump Company serves as the primary liaison between made-to-order pump customers and the factory, strategically coordinating projects to ensure exceptional service delivery. A key member of the Client Services team, this role involves aligning customer needs with operational capabilities, managing key accounts, and acting as a trusted advisor for complex inquiries. The position requires balancing customer requirements with production capacity while collaborating cross-functionally with Engineering, Operations, and Purchasing teams.