Citizen
The Mission Control Specialist, AI Operator role involves running live shifts to verify and manage public safety incidents across the U.S., using AI tooling to surface alerts while applying human judgment to determine their reach and accuracy. The specialist shapes and sends real-time alerts to keep communities informed and safe, balancing speed with precision to avoid spreading unverified information. This position requires strong decision-making under pressure, a deep understanding of digital media tone, and the ability to work on-site in Manhattan on a shift schedule that includes evenings or weekends.
Headquarters
New York, New York, United States
Company Size
51-200 employees
Founded
2017
Citizen is a personal safety network designed to empower individuals by providing real-time alerts and updates about emergencies and criminal activities in their vicinity. The app enables users to receive instant notifications of urgent incidents, connect with others for safety tracking, and access live video broadcasts of events as they unfold. By facilitating rapid information sharing and real-time data from both official sources and the community, Citizen aims to enhance public safety and community awareness.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Citizen.
16% above the average for this role