Mitarbeiter im Servicecenter (m/w/d)
Debeka(5 months ago)
About this role
A Service Center Employee (w/m/d) at Debeka in Cologne interacts directly with members regarding health and long-term care insurance, ensuring positive service experiences. The role is part of a multi-person team and supports case-complete, empathetic handling of member inquiries. The position is initially one-year fixed-term with the intention of possible long-term employment.
Required Skills
- Telephone Handling
- Customer Orientation
- Empathy
- Communication
- Concentration
- Resilience
- Teamwork
- Flexibility
- Problem Solving
- Insurance Knowledge
Qualifications
- Vocational Training in Insurance and Finance (Kaufmann/-frau für Versicherungen und Finanzen)
About Debeka
debeka.deWir sind für Sie da: rund um die Uhr, mit ausgezeichneten Produkten und von ganzem Herzen. Was können wir heute für Sie tun?
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