Mitarbeiter IT Service Desk (m/w/d)
agilimo
About this role
A Customer Support Specialist handles customer inquiries and service requests via phone, email, and ticketing system. They classify, analyze, and resolve customer issues, communicate with employees and customers, and document support tickets and documentation.
Skills
Qualifications
About agilimo
agilimo.deagilimo Consulting GmbH is a German IT consultancy focused on enabling secure mobile working for organizations. They deliver strategic advice, implementation and managed services for secure remote access, mobile device management, endpoint protection and compliant Microsoft 365/Intune rollouts. agilimo helps customers design security policies and zero‑trust workflows, operate BYOD and corporate device scenarios, and train teams to work safely across devices and locations. Their clients include SMEs and larger enterprises seeking practical, compliance‑aware mobile workplace solutions.
About agilimo
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$30k – $40k
per year