fahrrad-xxl
A Customer Service Representative handles customer inquiries, manages service cases through ticketing systems, and supports processes related to leasing agreements and ERP systems. The role involves maintaining accurate documentation and ensuring a positive customer experience.
Fahrrad XXL is a German online bicycle retailer that markets itself as one of the largest bike shops in Germany. Its webshop offers more than 300,000 immediately available bicycles from over 300 quality brands, plus parts, accessories and related gear. The company emphasizes competitive pricing and frequent deals, serving customers across Germany and Austria with online ordering, delivery and customer support. It positions itself as a one‑stop shop for cyclists seeking wide selection, value and convenience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for fahrrad-xxl.
28% below the average for this role
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