Mitarbeiter (m/w/d) in der Kundenbetreuung Medien mit Homeoffice-Option

NATIONAL(12 days ago)

HybridFull TimeJunior$30,000 - $35,000Customer Service

About this role

A Customer Service Representative at Capita in Köln provides telephone and written support to clients, offering service-oriented advice on products and services. The role involves managing customer inquiries, creating offers, and maintaining customer data while ensuring customer satisfaction. It offers flexible work options, professional development, and a stable employment contract.

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Required Skills

Customer Service
Communication
Data Entry
Problem Solving
Client Management
Microsoft Office
Telephone Support
Relationship Building

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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