Knauf Group
A Customer Service Representative at Knauf Insulation handles customer inquiries, orders, and complaints across all communication channels, ensuring continuous availability during working hours. The role involves planning, managing, and supporting customer orders from acceptance to delivery, including handling invoices and credit notes. They also advise customers on products, prices, delivery times, and services within established guidelines and act as a liaison between sales channels and other departments.
Knauf is a global, family-owned manufacturer of building materials and systems, best known for gypsum-based products such as plasterboard/drywall, jointing compounds, insulating materials, ceiling systems and façade and floor solutions. It supplies integrated systems and technical services for walls, ceilings and floors—targeting contractors, architects, distributors and building specifiers—with product support, BIM resources and project solutions focused on fire, thermal and acoustic performance. Founded in Germany in 1932 and headquartered in Iphofen, Knauf operates worldwide and emphasizes innovation and sustainable construction practices.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Knauf Group.
Knauf Group didn’t post a salary, so this is our estimate from similar listings.
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