The Hillman Group, Inc.
The Field Service Representative serves as the primary contact for retail customer locations, responsible for restocking kiosks, ordering products, cleaning, performing preventative maintenance, and responding to service and repair dispatches. The role involves flexible scheduling for routine service calls and requires maintaining inventory, conducting store meetings, and driving revenue by optimizing machine locations and uptime. The position demands strong troubleshooting, mechanical, and computer skills, along with the ability to work independently and interact with customers and store staff.
Headquarters
Cincinnati, Ohio, United States
Company Size
1001-5000 employees
Founded
1964
The Hillman Group is a North American hardware distributor and manufacturer of everyday home-improvement essentials — keys, fasteners, anchors, storage and small hardware accessories — sold to both consumers and retail partners. They supply branded and private‑label assortments and support retailers with merchandising, inventory management and fulfillment solutions. Known for category expertise (including key services and fastener programs), Hillman focuses on simplifying DIY and professional projects through broad distribution, retail programs and digital sales channels.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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