Monitoring and Incident Response Specialist

The Monitoring and Incident Response Specialist provides real-time monitoring, incident response, and operational support for an enterprise network environment within a 24x7x365 operational setting. This role ensures network availability, performance, and security by investigating alerts, performing initial troubleshooting, and escalating issues to engineering teams. The specialist works closely with the Monitoring and Incident Response Team to maintain system health and resolve network anomalies.