Monitoring Engineer - L1
NTT DATA,(4 days ago)
About this role
A Collaboration Managed Services Engineer (L1) at NTT DATA provides first-line support for clients' collaboration, contact centre, and voice systems, monitoring infrastructure, resolving incidents, and contributing to service improvement. The role emphasizes proactive problem resolution, effective communication, and collaboration across diverse teams.
Required Skills
- Network
- Troubleshooting
- Communication
- Customer Service
- Collaboration
- Incident Management
- Monitoring
- Automation
- IT Support
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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