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Monitoring Engineer at Movado Group - ApplyBlast

Monitoring Engineer

Movado Group

3 months ago

3.0 on Glassdoor

Bangalore, India

Onsite

Full Time

Junior

0 applicants

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About this role

The Global Monitoring & Operations Engineer/Analyst ensures high availability and reliability of business-critical systems by performing real-time monitoring, incident detection, and triage within a 24x7 Global Command Center. This role focuses on proactive issue identification, executing standard operating procedures, and coordinating escalations to senior support teams rather than owning deep engineering troubleshooting. Key duties include managing incident tickets in ITSM tools, maintaining accurate documentation, and supporting seamless handovers across global regions.

Responsibilities

Monitor enterprise systems and infrastructure for anomalies in real time
Perform first-level triage and validate alerts against severity levels
Execute predefined runbooks and standard operating procedures for incidents
Escalate critical issues to L2 and L3 teams with proper documentation
Maintain incident tickets and provide timely status updates to stakeholders

Skills

Qualifications

ITIL Certification

About Movado Group

movadogroup.com

Headquarters

Paramus, New Jersey, United States

Company Size

1001-5000 employees

View Profile

Movado Group, Inc. is a leading global watchmaker that designs, manufactures, and markets a diverse portfolio of prestigious brands, including Movado, Ebel, Concord, ESQ, CoachWatch, and Tommy Hilfiger. The company is dedicated to delivering high-quality timepieces and personal accessories that blend timeless design with innovative technology. Movado Group emphasizes transparency and accessibility for investors and stockholders, providing financial data, corporate news, and career opportunities through its corporate website. With a strong commitment to elevating watchmaking standards, Movado Group shapes the landscape of the luxury watch industry.