CrossCountry Mortgage, LLC
A Mortgage Client Service Representative at CrossCountry Mortgage contacts incoming leads via phone to gather borrower information and connect qualified prospects with Loan Officers. This entry-level role involves managing high-volume calls, scheduling appointments, documenting lead status in a CRM, and supporting the loan team through early process stages.
Headquarters
Cleveland, Ohio, United States
Company Size
5001-10000 employees
Founded
2003
CrossCountry Mortgage is a leading retail mortgage lender in the United States, known for its commitment to providing homeowners with tailored financing solutions. The company specializes in a variety of home loan options, including mortgage pre-approvals, refinancing, and home equity loans. With a focus on customer service and innovative technology, CrossCountry Mortgage aims to simplify the mortgage process and help clients achieve their homeownership goals.
CrossCountry Mortgage Continues Expansion of its Asset Management Arm, CrossCountry Capital, the Nation's Leading Vertically Integrated Non-Agency Origination and Investment Platform
Sep 18, 2025
OneTrust Seeks To Add CrossCountry Mortgage And CEO To Poaching Case
Oct 16, 2025
CrossCountry Mortgage secures $1B for non-QM expansion
Sep 18, 2025
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CrossCountry Mortgage, LLC.
CrossCountry Mortgage, LLC didn’t post a salary, so this is our estimate from similar listings.
314% above the average for this role
CCM Announces Pricing of Upsized Offering of $600 Million of 6.750% Senior Notes Due 2032
Nov 18, 2025