Mortgage Servicing Professional/Customer Interaction - Call Center
Cenlar FSB
About this role
A Mortgage Servicing Professional handles mortgage servicing calls in a blended environment, resolving customer inquiries and issues while promoting customer satisfaction and retention.
Skills
Qualifications
About Cenlar FSB
cenlar.comCenlar (Central Loan Administration and Accounting) is a mortgage loan subservicer that provides loan administration, servicing and accounting solutions for banks, mortgage companies and credit unions. They deliver end-to-end subservicing—payment processing, escrow and investor accounting, default and loss-mitigation support—alongside digital homeowner portals and partner-facing platforms. Cenlar emphasizes technology-enabled operations, regulatory compliance, and customer service to manage loans at scale for originators and investors. Its website offers homeowner and client partner logins, resources, and a digital solutions center for self-service and account management.
About Cenlar FSB
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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