Mr D - CRM Lead

Takealot Group(6 years ago)

Cape Town, South AfricaOnsiteFull TimeManager$57,655 - $77,258 (estimated)Marketing

About this role

Mr D, a division of the Takealot Group, is hiring a CRM Lead to shape customer engagement, retention, and lifetime value through data-driven CRM strategies. The role leads a team of CRM professionals, reports to the Head of Customer Growth, and partners across product, data, engineering and marketing to deliver personalised lifecycle marketing at scale.

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Required Skills

CRM Strategy
Lifecycle Marketing
Marketing Automation
Braze
Salesforce
Data Analysis
A/B Testing
Team Leadership
Personalisation
Excel

+2 more

Qualifications

Relevant Tertiary Qualification

About Takealot Group

takealot.com

Takealot is South Africa’s largest online retailer and marketplace, offering millions of products across electronics, home, beauty, books and more. Founded in 2011 and now part of the Prosus (Naspers) group, it combines its own retail inventory with a third‑party seller marketplace alongside integrated payments and logistics. The company operates fulfilment centres and local delivery services to enable fast shipping, returns and customer support, and offers a mobile app and frequent promotions to drive convenience. Consumers and merchants use Takealot for its broad selection, local infrastructure and leading brand presence in the South African e‑commerce market.